Water Management
Secure self-service portal for approved vendors to submit, manage, and track backflow testing and compliance documents.
Product Overview
TrueVCP is a web-based portal that allows approved contractors and certified testers to submit backflow test results and required certification documentation electronically. It is designed to give agencies strong control over the testing and approval process while reducing manual data entry and paper handling.
Faster compliance through electronic submission and approvals
Contractors submit tests and supporting documentation online, allowing agency staff to review and approve them more efficiently, reducing turnaround time and paper processing.
Contractor self-service with agency controls
Contractors can manage testers, test kits, certifications, and calibration details, while agencies maintain approval gates, permissions, and oversight.
Secure, role-based access for external users
External users can only access functions they are approved for, with configurable permission sets and optional multi-factor authentication for added security.
TrueVCP modernizes vendor interactions for backflow programs by combining secure external access, self-service configuration, and electronic document and test submissions, enabling agencies to enforce compliance while reducing administrative workload.
Features & Benefits
- Web-based portal for submitting backflow tests and certifications
- Contractor self-service for managing testers, test kits, and certifications
- Easy document uploads with built-in review and approval workflows
- Automated email notifications for approvals
- Secure, role-based access for external users
- Flexible, agency-specific permission settings
- Optional multi-factor authentication (MFA)
- Support for installation and replacement workflows
- Reporting tools, including published tester lists