Water Management
Enhance customer engagement by providing 24/7 access to account information, online payments, service requests, and usage summaries.
Product Overview
TrueCIP is a secure, web-based customer portal that extends TrueBill functionality directly to residents and account holders. It reduces call volume, improves transparency, and enables convenient self-service access.
Designed for public water agencies, TrueCIP integrates seamlessly with TrueBill to provide real-time account visibility and secure payment processing.
24/7 self-service for payments, account history, service orders
Empower customers to manage their utility accounts, make payments, and track service requests anytime, anywhere through a secure online portal.
Secure PCI-compliant payment processing
Ensure secure and compliant payment processing to protect customer financial data and maintain regulatory compliance.
Reduces call center volume, improves satisfaction
By providing a comprehensive self-service platform, TrueCIP helps reduce the burden on call centers and enhance overall customer satisfaction.
TrueCIP, the customer information portal, empowers utility customers with 24/7 self-service capabilities, secure payment processing, and reduced call center volume – improving overall satisfaction and operational efficiency.
Features & Benefits
- Online account access and balance visibility
- Secure online payments and payment history
- Service request submission and tracking
- Water usage summaries and history
- Mobile-friendly, browser-based access